Property Management holds the Qualification Certificate for Class-A Property Management Enterprise in the People’s Republic of China. We have acquired Easy Life Smart Community Service Group Co., Ltd. and Beijing Boan Property Service Co., Ltd. to expand the scale of property management. As a pioneer of the enjoyable lifestyle, Property Management insists on providing service wholeheartedly and honestly, and upholds the core values: customer-first, pragmatism, efficiency, responsibility, positiveness and health. We provide full life-cycle property services, covering early intervention services, field services, community life services and community asset services, etc. The types of property we serve include fine residential communities, commercial complexes, apartments, office buildings, villas, tourist towns, etc. Facing the property management sector’s reform, Property Management has opened the WeChat service account STARJOY Lifestyle, upgraded the property service and humanized the service window. We have staff online 7*24, who respond to property owners in 3 minutes and provide a one-stop solution for their daily problems. By building STARJOY Lifestyle Service Stations offline, we implement the mode of “Property Service + Lifestyle Service” proposed by ten ministries and commissions and solve the problem of the last mile in our communities. Residents in our communities can enjoy agency delivery service, agency shopping service, rental service, home care and other services. We have created eight core operating advantages, including the six-in-one community management mode characterized by the new era, to provide intelligent scenario-based community services and create the ideal future community life through the innovative intelligent service mode of “property service + health + technology”. Since the outbreak of COVID-19, Property Management has defended community safety, won a victory in epidemic prevention and earned general recognition from property owners and all sectors of society. We have received continuous attention and reports by many mainstream media such as CCTV News and Morning News, and further improved customer satisfaction.
In the future, Property Management will insist on the principles of seeing "end users as the focus, real value strivers as the basis, developers as back-to-back partners, and a healthy lifestyle as the conception of value". We will strive to keep innovating, combining traditional property services with new technologies, new models and new services, to enable more property owners to enjoy a healthy lifestyle.
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