Jan.
1. In January, in preparation for the Chinese New Year, property butlers from the nationwide projects of Starjoy Wellness and Travel Company Limited (“Starjoy”, “Starjoy Wellness and Travel” or the “Company”, together with its subsidiaries, the “Group”, “we”, “our” or “us”) arranged festive decorations, including the installation of light decorations, hanging lanterns, and pasting Spring Festival couplets. Not only had the jubilant red and dazzling lights at the entrance, in the park, and on the branches instantly filled the community with Chinese New Year atmosphere, but they also enriched the happiness of property owners’ living.
Feb.
1. During the Lantern Festival on 5 February, 265 property communities under the management of the Group celebrated the Lantern Festival by carrying out various festivities, such as making and sharing Tang Yuan (Chinese Glutinous Rice Balls), guessing lantern riddles, holding garden parties, for the purpose of sending a sweet moment to property owners, so that they could experience our warmth and inherited the traditional culture in the community. Meanwhile, our commercial management held wonderful Lantern Festival festivities, such as guessing lantern riddles, holding garden parties, aviation show, stage performances, Lantern Festival DIY, and Lantern Festival evening party with the theme of “Great Development of Big Rabbit (大展宏兔)”.The festivities were enthusiastically organized in various shopping centers across different locations, integrating local culture to upgrade consumption scenes, bringing multiple benefits to consumers, and making this Lantern Festival popular and lively.
2. On 14 February, multiple shopping centers under the commercial management of the Group acted one after another to offer “Romantic” assistance to lovers. We curated a romantic sentiment, organised wonderful activities, and prepared sweet food and exquisite gifts etc., consumers can enjoy sweetness and joy everywhere in the malls. The interactive activities attracted a large number of customers to shop and experience, and moments snap, creating a unique and precious memory of Valentine’s Day at various shopping centers.
3. On 16 February, the Group vigorously implemented energy conservation practices and actively conducted energy-saving transformation for the projects under our management. For example, conventional fluorescent lamps, energy-saving lamps, and other conventional lamps were transformed into microwave radar LED tubes, both reducing the burden on property owners and reducing carbon emissions to the environment.
Mar.
1. On 8 March, the property management of the Group sent holiday wishes to female property owners in 263 communities, carrying out ingenious Women’s Day activities such as sending flowers or gifts, DIY crafts, manicures, and parent-child activities. We paid tribute to every ordinary but great woman and provided thoughtful services to help female property owners enjoy a wonderful day. At the same time, several major shopping centers under the commercial management of the Group launched numerous ceremonial activities such as “Flower Salon”, “Yoga Special Session”, and “Freeze-Drying Flower DIY” to meet women’s consumption needs. We also offered exclusive discounts, free gifts when meeting purchase quota, and other promotion activities to send warm greetings to female property owners, consumers, and merchants.
2. On 10 March, in order to improve the management efficiency of electricity meters, the Group coordinated the installation of prepaid electricity meters for projects under its management, which has not only improved the projects’ energy consumption management efficiency, but also reduced the workload of manual meter reading, the error rate of meter reading, and achieved real-time electricity usage and fee collection. By allocating additional time and effort to serve property owners, the service staff can enhance their satisfaction levels.
3. On 16 March, in order to understand the operation of elevators and ensure the safety usage of property owners, our property management held talks with elevator strategic maintenance companies, such as Hitachi Elevator (China) Co., Ltd. and Guangzhou Guangri Elevator Industry Co., Ltd.. They collaborated to address the challenges of elevator maintenance in the new circumstances and reached a consensus on delivering elevator maintenance services in a safer, more efficient, and expeditious manner. By working together, they ensured the safety of property owners, improved elevator operation safety and comfort, and established a new strategic contract for elevator maintenance.
Apr.
1. On 13 April, under the activity concept of “Small but Beautiful (小而美)”, our property management launched activities showing service power with the theme of “Serving homeowners ( 我為業主辦件事 )” in the communities under our management across the country. We offered free services for property owners, such as express delivery, lifting heavy things, toilet unclogging, checking faults, searching for lost items, and inspecting decorations. We have resolved thousands of cases since the launch of the campaign within one month, effectively alleviating the concerns and earning high praise from homeowners.
May.
1. On 1 May, the national commercial centers of the Group organized the “Dog Sports Gala”, “Cute Pet Market”, “Dunk Master” basketball competition and other exciting activities under the theme of “Cuteness Create Everything (萌生萬物)” at Aoyuan Plaza and Aoyuan City Plaza across the country. The activities were filled with crowds of people and an abundance of joy, turning the shopping malls into bustling hubs of popularity. During the Labour Day holiday, Guangzhou Panyu Aoyuan Plaza* (廣州番禺奧園廣場)’s five-day passenger flow exceeded 600,000, a record high since its opening.
2. On 20 May, the Group’s property management launched the “Love at Home, Enjoy Good Times (悅享好時光)” One-stop Convenient Service Day in 285 愛在家門口,communities under the Group’s management across the country. The on-site activities set up a number of service zones, including convenient services, “Summer Delivery of Coolness”, flea markets, community group purchases, and “Serving homeowners (我為業主辦件事)”, which attracted the participation of more than 200,000 property owners cumulatively and injected a relaxing and enjoyable atmosphere into the community, made owners’ lives happier and more enjoyable. Meanwhile, Aoyuan Plaza and Aoyuan City Plaza under the Group’s commercial management nationwide have sweetly initiated exclusive activities such as a heart-warming confession wall, pink balloon exhibition, romantic music festival, sweet date dinner, etc., just to create an exclusive love and romance for every customer who loves and being loved.
Jun.
1. On 1 June, Children’s Day, the Group’s properties launched gift distribution, fish catching, painting, flea market, openair movies and other activities in about 300 communities to create a pleasant atmosphere for children in the communities. On that day, not only did the children have fun, but they also felt the care and concern of the properties. Meanwhile, the Group also organized a variety of wonderful thematic activities such as a “Snow and Ice Fairy Tale”, ”Colourful Playground”, ”Science Experiment Show”, ”Clown Carnival” and ”Nursery Rhyme Singalongs” at Aoyuan Plaza and Aoyuan City Plaza across the country, bringing consumers unlimited fun and warm social experiences.
2. From 7 to 9 June, various property communities under the management of the Group carried out activities to support the college entrance examination and made community power contributions to “Support Examination with Care (愛心助考)” through practical actions by cheering on the candidates, opening priority channels, setting up caring examination centers and assisting in traffic guidance etc..
3. From 22 to 24 June, approximately 200 properties communities under the management of the Group planned unique Dragon Boat Festival activities, including wrapping rice dumplings, sending out wormwood, watching movies, and catching fish. Not only did it allow property owners to experience the charm of traditional culture, but it also closely connected the property owners to one another and shared their wonderful times together. At the same time, the commercial management carried out traditional activities such as wrapping rice dumplings, fishing for rice dumplings, dragon boat DIY, and strolling the market in the Aoyuan Plaza and Aoyuan City Plaza across the country, so that every customer could understand the customs of the Dragon Boat Festival, participated in the Dragon Boat Festival activities, enjoyed the Dragon Boat Festival holiday, which passed on our warmth to every customer and injected infinite happiness into their holiday.
4. In June, being the 22nd national “Safety Production Month”, the Group conducted a total of 295 emergency drills and patrols, with over 17,400 participants (including employees, property owners, merchants, residents, tenants, and third-party units), and 517 participants from government units. At the same time, special safety and fire inspections, liquefied gas safety inspections, and electricity safety prevention inspections were carried out to ensure safety and controllability. In order to improve the safety awareness of community residents and merchants or residents, relevant professional units were invited to conduct fire safety training, fire and theft prevention training, gas safety training, electricity safety training, food safety training, and safety training for the swimming pool operation for over 1,622 occasions, involving over 32,171 participants from company employees, second-party units, and commercial plaza merchants. More than 17,023 households involving over 127,028 people were visited for safety promotion.
Jul.
1. On 25 July, the 2022 adjourned Annual General Meeting and the 2023 Annual General Meeting of Starjoy Wellness and Travel were successfully held in Hong Kong. Representatives of major shareholders of Starjoy Wellness and Travel, directors (the “Directors” and each a “Director”) and senior management of the Company attended the meeting. The meeting considered the audited financial statements of the Company for the years 2021 and 2022, the reports of the Directors and the independent auditor’s reports of the Company. The attended shareholders voted on the resolutions one by one and all the resolutions were passed with high votes.
Aug.
1. During the summer holiday in August, Guangzhou Panyu Aoyuan Plaza launched the “Frog Fun City Balloon Show” series of activities for children and adults to experience the “Green Good Mood” and enjoy a happy summer holiday. The activities included a variety of exciting programs such as “interactive immersive scene check-in, IP-based parent-child experience activities and children's apparel festival”, bringing joyful thematic experience to citizens in the surrounding and also promoting the consumption of children’s apparel industry.
2. On 22 August, the Chinese Valentine’s Day, the property management of the Group conducted a variety of convenient activities, such as cleaning fans, cleaning floor mats, sharpening knives, haircutting, etc. The property staff carried out each task seriously and meticulously and property owners could share this practical convenience of life. In addition, the commercial operation of the Group held romantic activities such as balloon exhibitions, balloon rain, concerts and rose delivery at Aoyuan Plaza and Aoyuan City Plaza across the country, bringing a sense of festive ceremonies and a rich consumption experience to every customer, and releasing new vitality to the “romance economy”.
3. In August, affected by the typhoons “Doksuri” and “Khanun”, Beijing, Fujian and other coastal areas were hit by strong typhoons and heavy rainfall, and flooding and geological disasters occurred in many areas. All the staff of Starjoy Wellness and Travel’s projects in Beijing, Fujian and other areas affected by the typhoon fought against the typhoon and guarded the security of the community
Sept.
1. On 28 September, to ensure a comfortable and safe living environment for the property owners in the community and prevent all kinds of security accidents, the property management of the Group carried out the pre-holiday safety inspections, investigated hidden dangers and eliminated unsafe factors to protect the community security.
Oct.
1. On 1 October, the commercial operation of the Group carried out a series of China-chic activities under the theme of “Chivalry” at Aoyuan Plaza and Aoyuan City Plaza across the country, there were Nanquan martial arts competitions, boxing combat tournaments, folk finger-guessing game competitions, the traditional aerial ballet acrobatics, traditional intangible cultural heritage of the Dragon Dance show, Hanfu – traditional Chinese costume parade for worshiping the moon, etc. in various places to inject infinite “China-chic power” into the festivals, bringing a significant increase in passenger flow and sales business. On the same day, the property management of the Group carefully planned a series of activities of “enjoying the Golden Week at home”,which included ambience arrangement, garden party, 100 family feasts, open-air movies, etc., making the community owners’ faces overflow with happy smiles.
2. On 23 October, the property management of the Group carried out a series of warm activities, such as free medical diagnosis, free haircutting, delivery of warm beverages and visiting to offer condolences, etc., bringing warmth and joy to property owners.
Nov.
1. In November, with the “FUN open wild, interesting life” camping party as the main theme, the commercial operation of the Group decorated and strengthened the commercial experience of wandering in the public area of the shopping malls under the sentiment of an autumn camping party and other ambience arrangements. Public relations activities were carried out around the theme of the autumn jointly with the other institutions, and sales promotion activities were promoted with catering brands as the main business. Differentiated marketing offline against traditional e-commerce promotions was conducted to improve experience and space marketing.
Dec.
1. On 19 December, the Company held the 2023 Extraordinary General Meeting, which was attended by all Directors either online or offline. The shareholders participated in the meeting enthusiastically and successfully passed all the resolutions, including change of the Company's name to Starjoy Wellness and Travel Company Limited, with a majority of votes. The voting result reflects the intentions of all shareholders and their full support for the future development of the Company.